Live Chat Support in Website Hosting
In addition to the phone and ticket support, we supply live chat support as well. You are able to get in touch with us every single day, including weekends and holidays, and we can give you more details about the website hosting that we supply in case you are not among our customers yet, or about basic and billing questions if you already have a user profile. Although for entirely tech matters you'll have to open a trouble ticket to our technical support, since such matters will need more time to be dealt with, you may still get in touch with us on our live chat for some tech info. To give you an example, we're able to help you set up an email address in your e-mail client or troubleshoot numerous issues, saving you a long time. Even if our telephone lines are already off for the day, you can speak with a live person.
Live Chat Support in Semi-dedicated Servers
The live chat support service that we supply is accessible every day, even on holidays and weekends. It's the perfect way to learn more about our semi-dedicated servers if you do not have an account yet or to have some issue resolved if you are a client and our customer care agents will assist you instantly no matter what time of the day you join the chat. If you wonder which package is better for your websites, in case you need advice whether you need a certain upgrade and how to obtain it or when you have problems setting up an e-mail account on your machine, you can get in touch with us and we will supply you with the necessary details as soon as possible. The live chat is online even after our phone lines go off for the day, which means that when you have an account here, you can be sure that you'll always benefit from quick assistance with any question or trouble that pops up.