Installation and Troubleshooting in VPS Servers
The upgrade can be acquired with all VPS server packages that we offer and you could add it either during the signup or at any time after using your billing Control Panel. It features an hour of custom work on your hosting server, so our administrators could help you with software installation or setup. They could furthermore troubleshoot any piece of software which you have already installed in the event that it does not work correctly, so you'll not need to waste time to discover what's wrong because they can assist you in a very quick and professional manner. Since this is a one-time upgrade, you could get it only when you need it and if a particular task takes a shorter period, the remaining minutes will be available for the future and shall not be reset in the end of the month. This upgrade is useful in case you are unable to do something yourself or in case you have our Managed Services upgrade, but the 30 minutes of custom work it provides aren't enough for a specific task.
Installation and Troubleshooting in Dedicated Servers
You may add the upgrade to any of the dedicated servers that we offer at any time that you need it. In the event that you need any custom work from our administrators as soon as your server is ready, you can get the upgrade during the hosting server signup procedure, or when you need something to be carried out later, you could add the upgrade from your billing Control Panel. The Installation & Troubleshooting service comes with an hour of work from our administrators on your hosting server, so in the event that you come across any issues to install a third-party software or some program gives errors and doesn't work the way it should, our experts can help you in a very timely manner. If a task takes less than 60 minutes, the rest of the time shall be available for future tasks and you'll be able to see it within the billing area. This upgrade is ideal in the event that you don't have lots of experience with managing a server or if you use our Managed Services upgrade, but you deplete the thirty minutes custom work it comes with.